Privacy Policy

Introduction

DigiTech Solutions ("we," "our," or "us") is committed to protecting your privacy and the personal information that you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitechsolutions.ca (the "Website") or use our services.

We value your trust in providing us with your personal information, and we strive to ensure that your privacy is protected through reasonable security measures and responsible data management practices that comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Please read this Privacy Policy carefully. By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by the terms described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website (such as contact forms or newsletter subscriptions)
• Register for an account
• Request a quote or consultation
• Purchase our products or services
• Participate in surveys or promotions
• Communicate with us via email, phone, or other channels

The types of personal information we may collect include:

• Contact information (such as name, email address, phone number, and mailing address)
• Business information (such as company name, job title, and industry)
• Payment information (such as credit card details and billing address)
• Account credentials (such as username and password)
• Preferences and feedback

Automatically Collected Information

When you visit our Website, our servers or analytics providers may automatically record certain information, such as:

• Your IP address
• Device type and operating system
• Browser type and version
• Referring website
• Pages you visit on our Website
• Time and date of your visit
• Time spent on each page
• Click-through data

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of these technologies, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and fulfill your orders, requests, or transactions
• Communicate with you about your account, orders, inquiries, or requests
• Send you technical notices, updates, security alerts, and administrative messages
• Provide you with news, special offers, marketing materials, and other information about our products and services
• Personalize your experience on our Website and deliver content relevant to your interests
• Monitor and analyze usage patterns, trends, and activities related to our Website and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect our rights, property, or safety and that of our users or others
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as web hosting, payment processing, data analysis, email delivery, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of DigiTech Solutions, our customers, or others, including to enforce our agreements, policies, and terms of use.

With Your Consent

We may share your information with your consent or at your direction.

We do not sell, rent, or lease your personal information to third parties without your explicit consent.

Data Security

We have implemented reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. These measures include:

• Encryption of sensitive information
• Secure socket layer (SSL) technology
• Firewall protection
• Regular security assessments
• Access controls and authentication procedures

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Communication Preferences

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may not function properly. For more information about cookies and how to manage them, please see our Cookie Policy.

Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by DigiTech Solutions. This Privacy Policy applies only to our Website and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy practices or content of such third parties.

Children's Privacy

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable data protection laws. We will take appropriate safeguards to ensure that your personal information is treated securely and in accordance with this Privacy Policy, including the use of standard contractual clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

DigiTech Solutions
Attention: Privacy Officer
120 Adelaide Street West, Suite 2500
Toronto, ON M5H 1T1
Canada

Email: [email protected]

Phone: +1 (416) 555-0123

We will respond to your inquiry as soon as possible and within the timeframe specified by applicable law.